ESRB Privacy Certified


Last updated January 3, 2023

Here is a PDF version of our Privacy Policy for those who wish to save or print the contents of this page.

Welcome to Capcom USA!


Capcom U.S.A., Inc. (collectively, “Capcom USA,” “Capcom,” “we,” or “us”) respects the privacy of our online visitors and users of our games, online, downloadable products, websites, newsletters, applications, and other services (each a “Service” or collectively, the “Services”), and we recognize the importance of protecting all information that you may choose to share with us. To further this commitment, we have adopted this Capcom USA Online Privacy Policy ("Privacy Policy") to outline for you how we collect and process your information.

This Privacy Policy explains when we collect information about you, what we collect, why we collect it, how we use and handle it, and your associated choices and rights. Your use and continued use of our Services indicates your acceptance of these practices and this Privacy Policy.

Capcom is an authorized licensee, and participating member, of the Entertainment Software Rating Board’s Privacy Certified Program (“ESRB Privacy Certified”). To help protect your privacy, we have voluntarily undertaken this privacy initiative. As a licensee in this privacy certification program, we are subject to audits of our Services and other enforcement and accountability mechanisms administered independently by ESRB Privacy Certified. Our Services containing the ESRB Privacy Certified seal have been reviewed and certified by ESRB Privacy Certified to meet established online information collection and use practices. For more information about ESRB Privacy Certified, please see


Q1. What information does this Privacy Policy cover?
Q2. What types of information do we collect about you?
Q3. How is your information used and shared?
Q4. What are your California Privacy Rights?
Q5. What kinds of security measures do we take to safeguard your personal information?
Q6. How can you ask questions, or send us comments, about this Privacy Policy?
Q7. How can you access and control the use of your personal information?
Q8. How will you know if we amend this Privacy Policy?
Q9. How is information treated when it is collected from non-US residents?

• Q1. What information does this Privacy Policy cover?

This Privacy Policy applies only to information collected on or through the Services offered to you by Capcom USA, to information shared with Capcom USA by affiliates in the Capcom group and certain third parties (as further described in this Privacy Policy), and to information collected by Capcom USA for employment-related purposes. It does not apply to any other information collected by Capcom USA through any other means.

Please note that this Privacy Policy applies only to information submitted and collected via the Internet from the websites, newsletters or other electronic communication means where the Privacy Policy is incorporated by reference, and does not apply to information that may be collected by Capcom via offline means with the exception of employment-related information. This Privacy Policy does not apply to any websites, services, games, and/or applications offered and/or maintained by our international affiliates (e.g., Capcom Asia, Capcom Europe, and Capcom Japan), or, unless otherwise described in this Privacy Policy, any other companies or organizations to which we link. Capcom USA is therefore not responsible for the content or activities provided on those websites, except as expressly provided in this Privacy Policy.

Third-Party Websites

Once you have clicked on an advertisement or a third-party link on our site and have left our websites or other Services, our Privacy Policy no longer applies and you must read the privacy policy of the advertiser/third party to see how your information will be collected and processed on its website.

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• Q2. What types of information do we collect about you?

Capcom respects your privacy and, accordingly, we strive to minimize our collection of your personal information. Personal information is information that can be used to directly, or indirectly with other collected information, identify and contact you. If required by applicable law, Capcom will request your specific consent prior to collecting any of your personal information. If you prefer, however, not to disclose your personal information to Capcom, you may not be able to enjoy certain features of our Services.

Our Services and European Economic Area Users

Data protection law in Europe requires a “lawful basis” for collecting and processing personal information from citizens or residents of the European Economic Area. Our lawful bases include:

Specific Affirmative Consent: As stated above, Capcom will request your specific affirmative consent, if required by applicable law, in a clear, concise, and specific manner prior to collecting and processing your personal information.

Performance of Contract: In some instances, we will need to collect your personal information to comply with our contractual obligation to deliver the Services to you (e.g., pursuant to our End User License Agreement for a Service), such as by collecting your IP address to facilitate matchmaking in an online multiplayer video game, or collecting your telemetry data to display your player statistics and rankings to you.

Legal Compliance: Sometimes the law says we need to collect and process your personal information. For example, a court may order us to process your data for a particular purpose other than that for which it was initially collected.

Legitimate Interests: On occasion, we may collect and process your personal information when we have a good and fair reason to use your data, and we do so in ways which do not hurt your interests and rights. In other words, we may collect and process your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom, or interests.

Our Services and Children

We do not knowingly collect or maintain personal information from users under 13 in the United States, and under the applicable age of consent in other countries ("Child" or "Children") other than as permitted by law, for example, in support of our internal operations (in the U.S.) and legitimate interests or contractual or legal obligations (in the EU). We take Children's privacy seriously and encourage parents to play an active role in their Children's online experience at all times.

If Capcom learns that a Child's personal information has been collected, we will delete the account. If parents believe that we have unintentionally collected their Child's personal information, they should contact us to request the deletion of the information at:

Capcom USA
Attn.: Privacy Policy Administrator
185 Berry Street, Suite 4800
San Francisco, CA 94107
(650) 350-6500

Personal Information That We Collect

To offer our users certain features of our Services, and to create certain user accounts (e.g., to create a Capcom Fighters Network account), we collect several types of personal information from you directly. Typically, this information includes:

Other times, we collect your personal information automatically when you use our Services, including sometimes through cookies. Typically, this information includes:

Non-Personal Information That We Collect

Additionally, we may also collect other types of non-personal information (known as demographic information) such as your game preferences, platform preferences, and other game ownership information.

Information Collected Through Third Party Services

We may receive information, including the following, from third-party sources and combine it with information we already directly collect from you. We will handle the information in accordance with this Privacy Policy.

i. Information Collected Through Social Networking Services

You can engage with our Services on or through third-party social networking websites such as Facebook, Google/YouTube, Twitch, Twitter, or other third-party social media plug-ins and applications which may be hosted on separate websites, or embedded within or integrated with our Services. When practicable, we will provide clear notice before you are directed to a third-party social networking website, plug-in, or application. When you engage with our Services on or through a third-party social networking website, plug-in, and/or application, you may authorize us to have access to certain information from your social media profile (e.g., name, e-mail address, photo, birthday, location, your list of friends, people you follow and/or who follow you, the posts or "likes" you make) to deliver content or as part of the operation of the Service. We may also obtain non-personal information from your interaction with our Services (e.g., content viewed, game performance and scores, and information about advertisements within the content you have been shown or may have clicked on).

By engaging with our Services on and through third-party social networking websites, you consent to the sharing of such personal information with Capcom in accordance with this Privacy Policy. Please note that when you provide personal information to us through social networking websites, it may be publicly viewed by other members of those social networking websites, and we cannot prevent further use of the information by third parties. Further, any use of third-party social networking websites, plug-ins, or applications will be subject to such third-party social network’s respective terms of service and privacy policy, and may result in the collection of information about your use of our Services by those third parties.

ii. Information Collected Through First Party Platforms

You can also engage with certain portions of our Services through certain first-party and/or mobile platforms (the “First-Party Platform(s)”). For instance, if you desire to use features of our Services by signing in through or otherwise linking with, for example, your PSN account or Steam account to authenticate yourself, some information from those First-Party Platforms (e.g., your account ID, date of birth/age, username, language preference, entitlement information, achievement/trophy information, and/or geographic information), and/or information regarding your usage of our Services (e.g., web analytics data or game telemetry data) (collectively, the “Platform Information”), which may have been collected by the First-Party Platform may be transmitted to Capcom. Further, some First-Party Platforms, such as mobile platform providers, may provide to us additional information such as your precise location or contact list information. We will collect this information only if you provide your consent.

Where required by applicable law, Capcom will request your specific affirmative consent prior to collecting and processing any Platform Information. Otherwise, by signing in and/or linking with a First-Party Platform in connection with your use of the Services, you hereby acknowledge and agree that Platform Information may be transmitted to us, and that all Platform Information transmitted to us may be used by Capcom in accordance with this Privacy Policy and any applicable terms of consent required by a First-Party Platform provider. Further, your use of the First-Party Platform will be subject to such First-Party Platform’s respective terms of service and privacy policy.

Information Collected Through Cookies and Other Web-Based Technologies

We collect information through web-based technologies, such as “cookies,” to improve our Services. For example, when you use one of our Services, we collect your IP address. An IP address is often associated with your ISP (Internet Service Provider), your company, or your university. At times, we use IP addresses to collect information regarding the frequency with which our users visit various parts of our websites. At other times, we collect your IP address to facilitate location-based matchmaking in our online multiplayer Services.

i. Cookies

Our web-based Services use cookies. A cookie is a small file consisting of letters and numbers that is downloaded to and stored on your computer or mobile device when you visit a website. Each cookie is unique to your web browser or device. There are several different types of cookies: